Diary of a mad white woman: HA!
If you’re in the market for a blu-ray player do not buy the Samsung BD-P1590. It says on the box that it is wireless ready and Netlix instant streaming ready. This is not true! Ready to me means you bring it home, hook it up, and its ready. Not the case here. We purchased this particular model because we already subscribe to Netflix (which is awesome) and we wanted to put our netflix box in another room and put the blu-ray player (which said “netflix instant streaming ready”) in the living room. My husband hooked up the player and found that the wi-fi didnt work and netflix didnt work. Bobby knows computers and he knew something wasnt right. I called Samsung and was told to look on page 30 something in the manual. Low and behold there it was in tiny print, must buy Samsung wi-fi dongle for 80 more bucks before these features will work. Am I wrong? Shouldnt that bit of information been put on the box? But of course if it had been, we wouldnt have bought it. If ever there was a case of false advertising, this is it. The more I thought about it, the more it bothered me. TRUTH! Our society doesnt know and doesnt care about the truth. The truth was this Samsung blu-ray player was not wireless ready and was not ready to stream netflix. The truth is Samsung does not care about misleading its consumers. They do not care about pleasing their customers. And let me tell you how I know this. I decided to call Samsung back and talk to their executive customer relations department and told them everything from start to finish. I was told by Shenika that she was sorry and she would notify their marketing department. She said and I quote,”they should have that on the box”. I then preceded to tell her that Samsung ought to make the false advertising right by sending me one of those 80 dollar wi-fi dongles. You could of heard a pin drop. How dare me ask such a thing. She couldnt do that because that is a retail item you have to buy (they dont have them just lying around). But thats a lie, too. When they package the BD-P3600 Samsung Blu-ray disc player they include one in the box. I wonder where they get it? Do they have to go out and but it for 80 bucks? I dont think so. This is just a marketing LIE to get you to buy their blu-ray player. When in all reality its no better than the 100 dollar blu-ray player if you dont have their dongle.
So consumers BEWARE! Even if it says it in bold print on the box, it doesnt mean a thing. If you want a blu-ray player thats wireless ready and Netflix instant streaming ready, DON’T BUY A SAMSUNG BD-P1590 BLU-RAY DISC PLAYER.. This isnt the one you need or want.
F.Y.I. I normally dont do this, but where does all this deceit stop. When you purchase something, you should get what you paid for. If I buy a box that says it has a monkey in it, it should have a monkey in it. I shouldnt have to go buy an 80 dollar ticket to the zoo to see the monkey. I’ve bought the monkey already. That’s why I’ve decided to let my voice be heard. Will it make a difference, I dont know. But if just one person is now not decieved by Samsung, then it’s not been in vain.
